Answers from the Captain's cabin
Everything parents ask before setting sail.
What ages is it suitable for?+
My Pirate Pen Pal is designed for children aged 3–8. We tailor the letters to two age bands (4–5 and 6–8) so the reading level, activities and stories fit your explorer.
How is the letter personalised?+
Every letter is addressed to your child by name, and the Captain often references their favourite things. You add these details at checkout.
When will my first pack arrive?+
Your welcome pack ships within 3 working days. After that, new adventures arrive at the start of every month.
Can I cancel any time?+
Yes — cancel from your account with two clicks. No fees, no fuss.
Do you ship outside the UK?+
Right now we ship free across the UK. International sailings are being planned — join our newsletter to be the first to hear.
Is this a good gift?+
It's one of our most popular reasons to subscribe. See our gift bundles for 3, 6 or 12 month options with a printable welcome letter.